Terms & Conditions

Age of consent

By purchasing products from Twizu you declare that you are 18 years of age or above or have the legal right to possess this class of product in your area or community. If it is discovered that you are not of the legal age to purchase from the website, Twizu is not obliged to accept your order.

Contract Formation

Orders made through Twizu are subject to acceptance and availability. The Aesthetics Shop may choose at any time to cancel your order. No contract will officially exist between yourself and Twizu until your order has been dispatched. Twizu provide a secure checkout for the encrypted delivery of sensitive customer information such as contact and credit card details.

Data Protection

Twizu is compliant with the Data Protection Act. Your details will not be passed on to any third party without prior consent.

Privacy Policy

We may use personal information to provide the services you’ve requested. We will only use this information for auditing, research and analysis to operate and improve our technologies and services, it is never sold or passed on without consent. Our site allows you to opt out of receiving communications from us when we request your information. Also if you want to opt out at a later point, you can do so by emailing us or writing to our address. We use cookies and other technologies only where required for our shopping technology to work. Your personal information will never be stored in any cookies generated by our systems. Read more about our privacy policy here.

Delivery Security

If you have ordered using a tracked delivery method then you will need to sign for your parcel so that we know you have received it. If you are out when they call don’t worry! You will be left with a card with details of how to collect your parcel or rearrange delivery at a time convenient to you. Your parcel will be kept for 7 days and if not collected or delivered it will be sent back to us. If you would like us to resend your order we will regrettably have to charge you. If you would like to cancel your order we will refund you less the shipping costs. Read more about our delivery services here.

Discount Offers and Voucher Codes

Twizu has the right to end offers at any time. In the instance that a customer has two or more discount codes they should use the code for the greater amount as discount offers and voucher codes can not be added together.

Disclaimer

All goods sold through this site are sold as ‘medical goods’. The vendor, Twizu, cannot be held responsible for any injury caused by improper use. Goods or packaging of goods may differ slightly to those displayed on the website. Twizu cannot be held responsible for errors or interruption on the website.

Copyright

Material on this site may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way without the permission of Twizu.

Acceptance of terms and conditions

Use of this site constitutes your acceptance of these terms and conditions, which take effect on the date of which you first use the site. These Terms and Conditions do not affect your statutory rights.